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How do I use AtomicLog to monitor my desktop's Internet traffic?
See the AtomicLog desktop QuickGuide for a reference.
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How do I use AtomicLog to monitor my web site's traffic?
See the AtomicLog web site monitor QuickGuide for a reference.
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Does AtomicLog send my surfing habits to your server?
NO, None of the information collected by AtomicLog ever leaves your personal computer. In fact,
AtomicLog shows its own connections as well as those of the other applications (i.e. Your Web Browser)
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Why do I see traffic originating from AtomicLog?
AtomicLog uses the Internet to get information about the Internet sites you visit with other programs. It uses DNS resolution to translate IP addresses to domain names. And it contacts the various domain name registrars to find the one most likely responsible for the IP address to show you the organization responsible for the web site.
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I just installed AtomicLog and it doesn't run.
If you encounter errors the first time you run AtomicLog, you may be missing or have an older than required version of a system file required to run AtomicLog. Because most systems have updated versions of these files, they are not included in our full setup package. Download atomiclogsys.exe, then reboot your system and re-run atomiclog23.exe.
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I've been using AtomicLog for a while and now it doesn't run.
You might encounter the error "cannot create temporary file tmpdb1.mdb".
Just in-case one of the installed files became corrupted; first try re-running the installation package
If this doesn't help, it might be that your database became corrupted due to a system crash, you will have to restore from a backup. You could have made a backup by manually saving the database called "atomiclog.mdb" to another location or by performing an Export using Ctl E .
To restore from a backup, first close AtomicLog. If you manually saved the database, simply delete the database in your AtomicLog directory and replace it with the file you saved. If you performed an Export using Ctl E, delete the database in your AtomicLog directory and the next time you start AtomicLog, it will automatically create a new database. Then press Ctl I to imported your exported files.
If you don't have a backup, you will have to delete your database. Delete the file called "atomiclog.mdb" from your TIFNY installation directory. You will loose your history. The next time you start AtomicLog, it will automatically create a new database
You should export your database regularly to avoid loosing information in the case of a database problem. And you should compress your AtomicLog database regularly for maintenance.
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What is Winsock?
WinSock is short for Windows Sockets. Today's most popular Internet applications for Microsoft Windows and are developed according to the WinSock standard. AtomicLog monitors your Winsock activity. It works with Winsock 2 which is included in standard versions of Windows 98,ME,NT,2000, XP and as an upgrade for Windows 95.
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How do I block web site ads?
Find the web site serving the Ad in the condensed log  and click the button next to it to filter the site. AtomicLog only works with "third party" banners. That is, they use another server (like BurstMedia, Advertising.com, Doubleclick, etc.) However, if a server stores all its ad pictures itself, blocking the site will also block the content because they are from the same server.
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My Spyware detection software identifies AtomicLog as suspicious.
We have a strict privacy policy, which we faithfully adhere to. Our products do not bundle and are not bundled with any other software by the developer or any other party.
While we recognize the seriousness of the Spyware situation, because AtomicLog is also a program that detects Sypware, many popular Spyware detection programs including SpyHunter, SpySweeper, and Comcast security manager are falsely reporting that AtomicLog is potentially dangerous software on your computer. These false reports can also occur even if you have never installed AtomicLog. Please report this misleading and potentially slanderous inaccuracy to the makers of your Spyware detection software.
Our software installation programs are menu driven and requires user interaction including agreeing to a license agreement and choosing the installation directory. If you cancel out of the installation, no software is installed When you run any of our installation programs, only the program you choose is installed.
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How do I upgrade from AtomicLog version 1?
This is needed to save your web site history after you upgrade to version 2
Before Installing AtomicLog 2
- Start AtomicLog 1.0.
- Press CTL+E on your keyboard to export your database.
- Close AtomicLog 1.0.
- If you will install version 2 in the same directory rename atomiclog.mdb to atomiclog.v1.mdb.
After installing AtomicLog 2
- Start AtomicLog 2 by choosing AtomicLog then AtomicLog 2 from the Programs section of your Window's start menu.
- Press CTL+I on your keyboard to import your database.
- Navigate to the directory where AtomicLog 1.0 was installed and select the Export directory.
- Select the file name with the highest number (I.E Export2.txt)
- Wait until AtomicLog imports your information.
- Press the Local button to enter Remote mode to see your web site logs.
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How can I get a site license to use AtomicLog in my organization?
Contact bizdev@atomiclog.com
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I re-installed my computer and need to re-register AtomicLog.
To register AtomicLog, you have to install the installation package you downloaded from BMT Micro when you registered AtomicLog. Please save this file in a safe place so it's available if you re-install your system. BMT Micro, our e-commerce provider hosts the download for the paid AtomicLog installation package.
When you downloaded the installation package, your web browser should have saved it to your harddrive. You should locate this file. If you lost this file, within 60 days of purchase you can download re-download password it using the password included in the Product Information email. After that you'll be charged a $3 fee to re-download. If you have problems downloading or did not receive the Product Information email please contact BMT Micro at bmt@bmtmicro.com or 800-414-4268 / 910-792-9100 with your order number.
Then you can double click the file name to run the installation program. During the installation, you will be asked to enter your serial number located in the top portion of the Product Information email. After a successful registration you will see the message Thank you for registering AtomicLog
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