Products TiFNY 5.0New AtomicLog 2.3 Download Support FAQ Sample Screens Purchase RollingHeads 2.0New Contact Privacy Are there any limitations in the trial version? No, The 15-day trial version is fully featured. After this period expires, electronic registration is available for $29.95 Does AtomicLog send my surfing habits to your server? NO, None of the information collected by AtomicLog ever leaves your personal computer. In fact, AtomicLog shows its own connections as well as those of the other applications (i.e. Your Web Browser) What is Winsock? WinSock is short for Windows Sockets. Today's most popular Internet applications for Microsoft Windows and are developed according to the WinSock standard. AtomicLog monitors your Winsock activity. It works with Winsock 2 which is included in standard versions of Windows 98,ME,NT,2000, XP and as an upgrade for Windows 95. How do I block web site ads? Find the web site serving the Ad in the condensed log and click the button next to it to filter the site. AtomicLog only works with "third party" banners. That is, they use another server (like BurstMedia, Advertising.com, Doubleclick, etc.) However, if a server stores all its ad pictures itself, blocking the site will also block the content because they are from the same server. Why do I get warnings about "Problems with this Web page..." or script errors? Some Ad servers use JavaScript. When AtomicLog blocks the Ads it causes some browsers to generate warning messages. These warning messages are a normal side effect of blocking ads served by JavaScript. The best solution is to turn off the warning messages in your browser. Why do some pages come up blank or have a title "GIF image 1x1 pixels"? A host that you have blocked serves this page. If you want to see the page or image, turn blocking off for the host and reload the page. Why do I see message like page not found or page can't be displayed? A host that you have blocked serves this page. If you want to see the page, turn blocking off for the host and reload the page. How do I switch from monitoring my personal Internet activity to monitoring my web server logs? Press the button labeled Local while in local mode. To switch back to Local mode, press the button labeled Remote. Which formats are supported for web site access logs? Presently AtomicLog supports the common log format and extended common log formats. If it doesn't handle your log file, send us an email with a small sample from your log and we'll try to include support for your format in the next release. Can I run atomic log directly on my web server? No, AtomicLog installs directly on your PC delivering a client based approach and will work on any Win95, 98, or NT machine. Log files can be analyzed directly by FTP. Downloading log files in advance is not required. Do I need access to run CGI scripts on my web server? No, AtomicLog installs directly on your PC and doesn't require you to run CPU expensive scripts on your web server. Do I need access to my raw access log? Yes, Your web-hosting provider can tell you how to locate your raw access log. What is a Referrer? A referrer is a web site that sends visitors to your web site. What is a hit or page view? A hit or page view happens every time a visitor accesses any page on your web site. A page can be a file with an html, htm, gif, jpg, asp, exe or other extension. What's the difference between a hit and a visit? Most visitors access more than one page. All the hits for a unique host within a 2-hour period are counted as 1 visit. The number if visits will always be less than the number of hits. What if my server doesn't support the RESTART command? Most Unix servers support the RESTART command, but many NT servers don't. If your site's FTP server doesn't support the RESTART command, you will not be able to use the real-time features of AtomicLog. AtomicLog has to read the log file from the beginning each time you start the program. After the log is processed you can delete it from your server so it doesn't download it again. What is DNS resolution? DNS resolution is the process of translating IP addresses to domain names. AtomicLog automatically attempts to perform DNS resolution for the I.P addresses in your log file. Why do I see an IP Address instead of a translated host name? AtomicLog automatically performs the DNS translate of an IP address into a host name. But sometimes the translation fails because not all IP address have a host name. If you have DNS translation turned off, none of your IP addresses will be translated, press the Scroll Lock (Function F10) on your keyboard to turn it back on. How much memory and disk space does AtomicLog use? It depends on your data. AtomicLog is optimized to minimize the use of memory and disk space. At large web site with more hits and visits will use more memory and disk space than a smaller web site. How many web servers can I monitor? AtomicLog will monitor up to 4 servers at the same time. You can adjust the display for the graphs and logs to include one, some, or all servers. Download | Support | FAQ | Sample Screens | Purchase